Training & Team Building
Leadership Development
No longer is the boss the boss! Today the boss is a mentor, coach, counselor, leader, motivator, supervisor, communicator, planner, advisor, guide, helper, assistant, customer and peer. WOW! Can a person be all of these things? Absolutely! And at any one time he/she may be called upon to do any or all of these things.
In fact, in the global age of diversity, the boss today must possess all of these skills to be successful and help his/her company in dealing with the many complex issues facing the workforce today.
Our leadership training enables this ³boss² to perform at his/her highest level adding value to the company while understanding and maintaining the needs of the company and employee balance.
Topics covered include, but are not limited to:
- Effective Communications
- Problem Solving
- Win-Win Negotiating
- Building a customer-driven organization
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- Conflict Resolution
- Decision Making
- Coaching
- Morale-building
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